3b33 Terms and Conditions

1 General Terms

3b33 ("Platform", "we", "us") is an online casino and betting service provider. These terms and conditions ("Terms") apply to the 3b33 website, mobile site, and all related services. By accessing, browsing, or creating an account on the site, you acknowledge that you have read, understood, and agreed to abide by these Terms.

In these Terms, "you" or "user" refers to any person, registered or unregistered, who accesses the 3b33 platform. 3b33 reserves the right to change these Terms at any time. Continuing to use the site after changes are published means you have agreed to the revised Terms.

3b33 operates as a safe and reliable platform. All your transactions and personal information are kept secure through SSL encryption technology. We believe in the principle of Fair Play, and the outcome of every game is determined in a completely impartial and random manner.

2 Eligibility and Account Registration

2.1 Age and Eligibility Requirements

To open an account and use the services on 3b33, you must meet the following requirements:

• You must be at least 21 years of age. This platform is operated for people aged 21 and above only.
• You must be an individual — registration as a corporate entity or bot is not permitted.
• You will operate the account in your own name and for yourself.
• One person may operate only one account.
• Your account has not previously been closed or suspended by 3b33.

2.2 Registration Process

During account registration, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in immediate account closure and forfeiture of all balances. Required information for registration includes: full name, correct date of birth, valid email address, and mobile number.

3 Account Security and Verification

3.1 Password and Account Security

The security of your account is entirely your responsibility. Keep your login credentials (username and password) confidential and do not share them with anyone. If you suspect any unauthorized access to your account, notify our support team immediately.

3b33 will never ask for your password to access your account. If you are asked for your password via email or chat, treat it as a fraudulent attempt and inform us.

3.2 KYC (Know Your Customer) Verification

To ensure a safe and reliable service, 3b33 follows a KYC verification process. For large withdrawals or in certain circumstances, you may be asked to submit the following documents:

• Scanned copy of National ID Card (NID) or passport
• Recent proof of address (utility bill or bank statement)
• Proof of ownership of payment method (verification of registered number for bKash or Nagad)

4 Deposit and Withdrawal Terms

4.1 Deposit Rules

The following payment methods are accepted for depositing funds at 3b33: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount across all payment methods is ৳200.

Deposited funds must come only from your own legitimate payment account. Depositing on behalf of a third party or from a third party's account is strictly prohibited.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the initial deposit, unless otherwise determined under special circumstances.

Withdrawal requests may be held until KYC verification is complete. To withdraw from a bonus balance, the associated wagering requirements must be met.

5 Bonus and Promotion Policy

5.1 Welcome Bonus

3b33 offers new members a 200% bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus, the user must make a minimum first deposit of ৳200 and claim the bonus.

5.2 Wagering Terms

The wagering requirement to withdraw the welcome bonus is 20x (twenty times). This means the bonus amount becomes withdrawable after placing bets worth 20 times the bonus. For example, if you receive a ৳4,000 bonus, you can withdraw the bonus funds after placing ৳80,000 worth of bets.

• A specific time limit applies for completing the wagering requirement.
• The same wagering requirement applies to winnings from the bonus.
• Certain games may not be eligible for meeting the wagering requirement.
• 3b33 reserves the right to change or cancel any promotional offer at any time.
• Attempting to claim bonuses using multiple accounts is prohibited.

5.3 VIP Cashback Program

3b33 has three VIP levels — Bronze, Silver, and Gold. Through regular play, you can advance to higher levels and enjoy greater weekly cashback.

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.7% weekly cashback
• Gold: Up to 1.0% weekly cashback

Cashback is automatically added to your account every week. Contact the support team directly for detailed information on VIP benefits.

6 Betting and Gaming Rules

The 3b33 platform provides online casino games, sports betting, and live casino services. Each game has its own rules, which can be found within the game interface.

• All bet results are final and cannot be changed except under special circumstances.
• If a game is interrupted due to a technical error, 3b33 will determine the result according to system logs.
• 3b33 will not be responsible for any loss caused by internet disconnection.
• In sports betting, if a match is cancelled, the bet amount will be refunded.
• In live casino games, the dealer's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited on the 3b33 platform. Violating these rules may result in immediate account closure and forfeiture of all balances:

• Operating multiple accounts by the same person.
• Playing using bots, scripts, or automated software.
• Using the platform for money laundering or illegal transfer of funds.
• Conducting fraudulent activities to exploit the bonus system.
• Attempting to access another user's account without authorization.
• Attempting to compromise the platform's security systems.
• Operating an account in the name of or on behalf of a third party.
• Assisting a minor (person under 21 years of age) in using the platform.

8 Intellectual Property Rights

All content on the 3b33 website — logos, designs, graphics, text, software, and all related elements — is the exclusive intellectual property of 3b33. Reproducing, distributing, modifying, or using these materials commercially without prior written permission is strictly prohibited.

The intellectual property of game software and content belongs to the respective game providers (such as PG Soft, Pragmatic Play, JILI, Spribe). 3b33 operates these games under license.

9 Limitation of Liability

3b33 will not bear any liability in the following cases:

• Game sessions interrupted or bets lost due to internet connection issues.
• Delays or errors in third-party payment gateways.
• Account-related issues caused by user negligence or error.
• Service changes or discontinuation due to changes in government policy or law.
• Service disruptions due to natural disasters, cyber attacks, or other unforeseen causes.

The maximum liability limit of 3b33 is the amount of the relevant transaction. Casino gaming inherently carries financial risk. Each user places bets entirely at their own risk, and 3b33 is not responsible for funds lost.

10 Account Suspension and Closure

10.1 Account Closure by 3b33

3b33 may suspend or permanently close an account without notice or with short notice in the following circumstances:

• If evidence of a violation of any clause of these Terms is found.
• In cases of fraudulent activity or failure to complete account verification.
• In accordance with instructions from law enforcement authorities.
• If an account remains inactive for an extended period.

10.2 Account Closure by the User

You may request to close your account at any time through the support team. You should withdraw your balance before closing your account. Separate guidelines apply for self-exclusion for responsible gaming reasons.

11 Privacy and Data Storage

3b33 gives the highest importance to the privacy of your personal information. To read our complete privacy policy, visit the Privacy Policy page. In brief:

• Your personal information is used only to improve the service.
• Your information is not sold or shared with third parties without your consent.
• All information is kept secure through SSL encryption technology.
• Documents submitted for KYC verification are stored securely.

12 Changes to Terms

3b33 reserves the right to change, amend, or update any part of these Terms at any time. Users will be informed of significant changes via email or through a notification on the platform.

Continuing to use the site after revised Terms are published means you have agreed to the new Terms. For this reason, it is recommended that you review this page regularly. Always check the "Last Updated" date at the top of the page.

13 Responsible Gaming

3b33 believes that gaming is a form of entertainment and should always be enjoyed responsibly. We are committed to raising awareness against problem gambling.

• Only play with money you can afford to lose without causing financial harm.
• Do not treat gaming as a source of income.
• Do not place bets when emotional or under the influence of alcohol.
• Avoid placing large bets to recover lost money.
• If you feel gaming is getting out of control, contact our support team immediately.

14 Dispute Resolution

For any dispute or complaint, please first contact our customer support team via 24/7 live chat or email. Our team provides round-the-clock service in Bengali and will work to resolve your issue quickly and fairly.

Dispute Resolution Process:

• Step 1: Contact the support team via live chat or email and describe the matter in detail.
• Step 2: The support team will review your complaint and conduct any necessary investigation.
• Step 3: You will be informed of the investigation outcome and an appropriate resolution will be provided.

3b33's decision will be considered final; however, third-party mediation may be considered in the case of serious disputes.